1. An HMO is:

2. To qualify for Medicare, a person must meet which of the following criteria?

3. A patient receives Medicaid, but is also covered under Tricare. Which plan would serve as primary payer?

4. Workman’s Compensation claims:

5. I-9 forms are:

6. Liabilities are debt obligations. Which of the following formulas is accurate when calculating liabilities?

7. Which of the following collections scenarios is allowed by law?

8. When referring to collections, what is a “skip”?

9. To obtain collections through small claims court,

10. Which of the following labor situations is unlawful?

11. A physician visited a nursing home and billed ten patients; however, he only provided services to eight of them. This is referred to as:

12. Patients that are exhibiting signs of cyanosis will:

13. The medical term, “diaphoresis,” means:

14. When would chest thrusts be performed in an emergency situation?

15. When receiving CPR certification through the American Heart Association at the healthcare provider level, how often is recertification necessary?

16. A 56 year old female complained of dizziness, weakness and diaphoresis. The patient is a known diabetic. You took the patient’s blood sugar and it showed hypoglycemia. What is the next best step?

17. A patient was stung by a bee while on a camping trip. After 30 minutes, she complained of wheezing and hives. Most likely, the patient has:

18. You found a patient lying on the ground. As a medical assistant, what is the first step to determine if the patient needs CPR?

19. What artery should be palpated during cardiopulmonary resuscitation (CPR) to determine the presence of a pulse?

20. A sigmoidoscopy is performed to examine the:

21. A medical assistant does not need to where gloves when:

22. A patient complains that he has had chest pains for 3 months associated with dyspnea and diaphoresis. He self medicated with aspirin and antacids. Which part of the medical history should this information be placed?

23. You have been monitoring the oral temperature of Mr. Hadley for the past 10 days. His temperature shows that he is having alternating febrile and afebrile days. This type of fever pattern is known as:

24. What does pulse oximetry evaluate?

25. Which of the following statements is an example of an open-ended question?

26. All of the following are components of the infection cycle, EXCEPT:

27. Normally, the pulse rate is the same as the:

28. Which of the following is not properly part of the interviewing process to obtain patient medical history?

29. The purpose of ear instillation is to:

30. Mrs. Simon, a known diabetic, came to your clinic because of dizziness. When you took her blood pressure while she was lying down on the bed, her blood pressure was 110/70 mm Hg, but when she stood up, she started to become dizzy again. A repeat blood pressure was 80/50 mmHg. What would be the condition of the patient?

31. Which of the following is the recommended setting for the autoclave?

32. To comply with the Health Insurance Portability and Accountability Act (HIPAA), the physician must provide the patient with:

33. Physicians are required to keep payroll data for how many years?

34. During Carole’s yearly review, her supervisor complimented her on being trustworthy and reliable. Choose the term that fits this compliment.

35. Carissa Martin has just had a first job interview after graduating from a medical assisting degree program. What would be the appropriate follow-up Carissa should take after the interview?

36. John is the most recent MA to be employed at a pediatric clinic. He felt unappreciated when his suggestion at a staff meeting was considered but not implemented, whereas some suggestions from others were used. What should John’s strategy be for further participation in office meetings?

37. Mrs. Carter, a patient at a health clinic, is quite ill and makes an appointment to discuss some issues with the physician. Prior to her seeing the doctor, Mrs. Carter asks a medical assistant what the formal name is for the document that helps make clear what she wants in the event that her illness becomes terminal. The medical assistant should tell her this would be called (a):

38. Dr. Findlay is retiring and closing his practice. What is the practice required to do?

39. Which of the following methods would BEST prove that a FAX was properly sent to its intended destination?

40. Which of the following examples would be classified as Hardware?

41. The acronym HIPAA is:

42. The following are used as filing methods, EXCEPT:

43. Which of the following is not a basic step in filing records?

44. Which of the following medical terms is misspelled?

45. Which of the following medical terms means, “surgical fixation of the stomach”?

46. Which of the following abbreviations means, “before meals”?

47. A procedure that examines a portion of the large intestine with an endoscope is called:

48. The mitral valve is synonymous with the term:

49. In the term, “Hemoglobin,” the suffix, “-globin,” means:

50. A patient suffering from hyperglycemia would be experiencing:

51. The root word for bone marrow is:

52. The part of the stomach that is connected to the esophagus:

53. A patient was diagnosed with cardiomyopathy. What does this condition refer to?

54. In an ectopic pregnancy, the fertilized egg is most likely developing in what part of the reproductive system of the female?

55. A physician believes that a patient may be experiencing pancreatitis. Which of the following tests would be best to diagnose this condition?

56. An abnormality in the ventricles may be identified on the ECG strip by:

57. The standard ECG paper speed is:

58. During an ECG, a patient was talking, moving and chewing. What interference will show in the strip?

59. Which ECG electrode is placed on the 5th ICS on the left mid-clavicular line?

60. Which chest lead is placed on the 4th ICS to the right of the sternum?

61. A patient came to the clinic complaining of waking up at night to urinate. The patient has a family history of diabetes. The patient’s symptom is called:

62. A patient was brought to the clinic because she has not urinated for 3 days. Blood tests shows increase in BUN and Creatinine. What is the condition of the patient?

63. Which of the following is not considered to be computer hardware?

64. What is a POMR chart?

65. What device prints postage directly onto mail pieces or labels?

66. A written statement that promises the good condition of a product, and states that the manufacturer is responsible for repairing or replacing the product usually for a certain period of time after its purchase:

67. Which of the following is a method of documentation used by healthcare providers to write out notes in a patient’s chart, along with other common formats, such as the admission note?

68. The electronic conversion of scanned or photographed images of typewritten or printed text into machine-encoded or computer-readable text is called:

69. A device that reads documents and converts them into digital data:

70. This report is dictated by the admitting physician at the end of the patient’s hospital stay. It is a brief statement of everything that occurred throughout the hospital course.

71. A small, lightweight removable storage device, also called a thumb drive:

72. To prevent intruders from accessing computer networks, which of the following is used?

73. Patients who have diets deficient in calcium will have which of the following symptoms?

74. The most commonly abused drug in children under 18 is:

75. A 17 year old patient was brought to the clinic because of bruises and hematoma. There was no history of trauma, accident or injury. The patient’s history is positive for blood disease. If the patient has a vitamin deficiency related to the blood, in which vitamin is she deficient?

76. Which diet helps in preventing constipation?

77. Scurvy is caused by what vitamin deficiency:

78. This vitamin helps the skin, nails, hair and sharpens the vision:

79. How a drug is processed and cleared in the body is referred to as:

80. The prefix “centi” means:

81. The part of the prescription that tells you if the drug can be replaced by the pharmacist:

82. This injection technique or route of administration is performed at an angle of 90 degrees:

83. If the medication is supposed to be given q6, how many times will you give the medication to the patient in a day?

84. The prescription signature: “ss tab TID x 14 d” means:

85. This injection or route of administration is usually given during PPD:

86. The part of the prescription that gives the refill information:

87. The abbreviation “s.o.s” means:

88. What abbreviation means “drops”?

89. Dr. Dastvan receives a legal document requiring him to appear in court and to provide a patient’s original medical record. What Latin phrase describes this situation?

90. Which of the following is not a barrier to communication?

91. An employee hates her superior but instead of acting in accordance with her feelings, she overly cares for him and expresses a desire to retire with the company someday. What defense mechanism is the employee exhibiting?

92. A belief that all members of a culture, subculture or group are the same:

93. An employee becomes angry with his boss. Instead of expressing his anger to the boss for fear of losing his job, the employee punches a wall. What defense mechanism is the employee exhibiting?

94. When interviewing a patient, an effective technique that the medical assistant can use is:

95. Which of the following is an anxiety about being in situations in which escape might be difficult?

96. What type of scheduling breaks hour long blocks down into smaller time increments?

97. What agency protects workers from health and safety hazards on the job in the workplace?

98. What is a recommended way of scheduling so that a physician can catch up with the appointment schedules?

99. What does CDC stand for?

100. The doctor’s office schedules flu shots on Wednesdays from 10 am to Noon. What type of scheduling is this?

101. When dealing with a patient who is getting mad and irritated, the medical assistant should: