1. E&M codes:

2. The first place to look for an ICD-10 code should be:

3. There are two coding tables in Volume II of the ICD-10 book. What are they?

4. A clause in an insurance policy that restricts overpayment of benefits due to more than one medical insurance policy is:

5. A delivery has just been received in your office. Which of the following scenarios is best when dealing with orders?

6. Geographical area is important when:

7. Aging accounts are addressed:

8. Collection mailings:

9. A patient has been receiving care from your office while fighting cancer. The patient dies before payment is received in the office. The best way to ensure that the office receives payment for services rendered is:

10. FICA is:

11. You witness an automobile accident on the way to work. Which of the following would be an indication that a patient has experienced head trauma?

12. Improper placement of the hands under the rib cage when performing the Heimlich maneuver could result in:

13. Which type of shock is related to low blood volume?

14. A common fracture found in children that exhibits a bending of the bone with a partial break is a:

15. A patient reports that she was out in the sun for several hours the day before. She now has a burn that covers her back. The burn does not show signs of blistering, but is warm to the touch and very painful. It appears that the burn affects her epidermis. Which of the following is the most logical diagnosis?

16. A patient is bleeding profusely from an injury near her wrist. Which of the following first aid procedures would be MOST appropriate?

17. Which of the following safety suggestions would apply to the use of the AED?

18. When teaching a patient to use the three point gait technique of crutch use:

19. What is the actual purpose of a visit or consult of a patient with a physician?

20. Mrs. Plan, a 46 year old female, came into your office because of fever and jaundice. She is in her 34th week of pregnancy. The doctor diagnosed her to have Hepatitis D infection. Which of the following hepatitis viruses can simultaneously be in her blood together with Hepatitis D?

21. Which of the following instruments are used for a pelvic examination?

22. A medical assistant took the vital signs of a patient. The patient has been complaining of palpitations and dyspnea. His pulse rate is 120 and respiratory rate is 8. What is the patient’s condition?

23. Marital status, occupation and lifestyle of the patient are part of the:

24. Infection control and Universal Precautions Guidelines include the following, EXCEPT:

25. The purpose of a spirometer is to evaluate:

26. A 45 year old man came in for edema and fatigue. On physical examination, the lungs had decreased breath sounds, rales and crackles. The patient has a family history of heart disease and smokes 3 packs of cigarettes and drinks vodka every day. Under what part of the medical history, will you include the smoking and drinking habits of the patient?

27. Mrs. Williams came to your office with profuse vaginal bleeding because of a spontaneous abortion. Her blood pressure initially was 90/60 mmHg. Five minutes after, the bp started to go down to 70/50 mmHg. Which of the following positions should you put her in to improve her blood pressure?

28. Betsy, a 4 month old infant, was brought to your clinic because of a seizure. The doctor asked you to obtain a rectal temperature. You obtain it using a digital thermometer and the reading is 104 degrees F. Which of the following is most likely true?

29. Which of the following is not part of the medical history?

30. The Latin term meaning, “the thing has been decided,” is:

31. Of the four d’s of negligence, which implies that any damages or injuries that resulted from the physician’s breach of duty were directly related to that breach and that no intermittent circumstances or intervening acts couldn’t have caused the damage?

32. Governing the relationship between patients and physicians are:

33. In which of the following examples would informed consent be required?

34. A woman has died as a result of a motor vehicle accident. She is listed as an organ donor and her family wants to comply with her wishes. Which of the following is true?

35. According to the Labor Standards Act, employee health records are required to be retained for:

36. What body regulates the laws concerning workplace discrimination?

37. A specific statement that is written by an agency that depicts the minimum level of care is a(n):

38. A formal contract between two or more health care team members to provide services to a patient is a:

39. A voluntary credential process usually made by a non government agency is:

40. The memory of a computer is located:

41. One megahertz equals:

42. Which of the following programs would be best suited for making a patient database?

43. Portable Universal Serial Bus Drives are also known as:

44. The Atlas and the Axis:

45. The body system that functions to maintain fluid balance, support immunity and contains the spleen is the:

46. The duodenum:

47. This particular gland of the endocrine system secretes a hormone that is known to assist with the sleep/ wake cycle. What gland is it?

48. A doctor writes out a prescription for medication to be taken as needed for pain. Which of the following abbreviations could the medical assistant expect to see on the prescription form?

49. A patient has been diagnosed with a mycotic condition. Which of the following drug types would be used to treat this condition?

50. The flap of tissue that covers the trachea upon swallowing is called the:

51. A physician’s order instructs a medical assistant to take a temperature at the axilla. Where would the MA place the thermometer?

52. The word part found at the beginning of a medical term, is most likely a:

53. The lateral malleolus is comprised of which of the following bones?

54. The most common vowel used to combine word parts in medical terms is an:

55. Which of the following is MOST TRUE about the ESR test?

56. A patient who is blood type AB:

57. Which of the following is considered an abnormal lab result?

58. The mordant in the Gram Stain procedure is:

59. To properly read a meniscus,

60. The purpose of performing quality control is to:

61. A urine pregnancy test:

62. When reading urines microscopically, urine casts must be:

63. All of the following are devices that save information for future reference, EXCEPT:

64. Which keyboard key keeps the alphabet letters in uppercase?

65. A first class mail handling for items 70 pounds or less that takes 2 to 3 days to arrive:

66. Programs that direct a computer to perform specific operations:

67. A letter style in which all lines begin at the left margin:

68. When delivery of mail is guaranteed the following next day, the mail classification is:

69. Where two or more computers are linked in order to exchange files, allow electronic communications and share resources, such as printers and CDs:

70. What is the most widely used regular envelope size?

71. Which of the following is not an incoming mail procedure?

72. To treat a cold:

73. The procedure used to remove the gallbladder is called:

74. Although not present with all migraines, which of the following is a symptom of migraine?

75. Testing for preeclampsia is done:

76. Patients with pancytopenia:

77. A patient presents to the office with a chief complaint of RLQ pain. Which of the following pathologies would be MOST likely possible?

78. This is the part of the prescription form that indicates the names and quantities of ingredients to be included in the medication.

79. To ensure that verbal orders for medications are recorded accurately,

80. If a medication order states that 300 mg of medication are to be given q.i.d. for 10 days, how many total milligrams of medication will be given over those 10 days?

81. A doctor orders 500 mg of medication. Available in stock are one gram tablets. How many tablets should be given to the patient?

82. To most accurately measure medication,

83. The form of a drug when a drug is sweetened and flavored but is thinner than syrup:

84. The study of harmful substances or “poisons” is classified as:

85. When a drug is used externally with massage to produce the feeling of heat to the area, the form of drug is:

86. The classification of drugs that prevent or stop the patient from further bleeding are:

87. Which of the following is NOT included in the 6 rights of drug administration?

88. A patient displays the following body language: Slumped shoulders, grimace, and stiff joints. What message is this patient sending?

89. To assure that a medical assistant has understood what a patient has stated, which of the following scenarios would BEST verify understanding?

90. A patient has been coming to your office for many years. You know the patient and her family very well as they are all cared for by your office. The patient has invited you to her son’s wedding. Which of the following would be the BEST response to this invitation?

91. Which of the following is the highest in Maslow’s hierarchy of needs?

92. Which of the following is not considered nonverbal communication?

93. The 5 stages of grief, according to Elizabeth Kubler Ross, come in the following order:

94. In the U.S., the personal space used in public is:

95. What is a phobia?

96. Patients who are habitually late:

97. Patient cancellations should be noted:

98. The medical assistant that handles the scheduling has scheduled 3 patients for the three to four o’clock time frame. All of the patients were told to arrive at 3 o’clock. Which of the following scheduling methods BEST describes which is being used in this example?

99. What type of scheduling is used when two or more patients are scheduled at the same time?

100. Maintenance of office cleanliness and arrangement is the responsibility of:

101. If you were tasked to record the minutes of a meeting, which of the following would not be included in the information you record?