CMA Administrative Knowledge Practice Test Part 2

The term “debit” means

The body of an email communication should

Under which of the following systems are two patients scheduled for the same appointment time?

Referrals are given to which of the following patients?

Computer systems can do all of the following medical office tasks EXCEPT

The billing schedule is often determined by

All money owed by the practice to other businesses is called

All of the following documents should be shredded prior to disposal EXCEPT

Flexible office hours occur most often

POMR is the abbreviation for

Petty cash may be used

After opening the mail, a medical assistant should

When removing a record from the file cabinet, which of the following items should the medical assistant put in its place?

When a patient has to cancel an appointment, the medical assistant should

To verify identity, the medical assistant should request the patient’s

Which of the following is an acceptable form of payment for a patient visit?

The patient pays a copayment

Which of the following is the most secure way to mail something through the United States Postal Service?

Which of the following is a key element of Promoting Interoperability?

Which of the following is an accurate statement about the implementation of the ICD-10 coding system?

Which of the following is computer hardware?

Wave scheduling works best when used in which of the following types of offices?

Which of the following systems divides the patients of a practice into groups and bills each group at a different time of the month?

How frequently should the medical assistant renew on-call repair service contracts?

The ICD-10 system of classifying diseases into categories was devised by what organization?

Which of the following terms refers to the actual daily recording of the accounts or business transactions of the medical office?

If the medical office has a patient who is always late for appointments, the best time to try to book this patient is

Oversight of the patient may include monitoring care, facilitating referrals, and serving as a point of contact. In the Patient-Centered Medical Home model, a medical assistant who takes on responsibility for these elements is acting in the role of

A patient has paid for an office visit with cash. Which statement best reflects what the medical assistant should do?

An itemized document that details the services delivered to patients is called a/an

When scheduling, the medical assistant should ask the patient the purpose of the visit

Which of the following BEST describes the intent of the move to the ICD-10-CM system in the United States?

The claim form that is accepted by most insurance carriers is a/an

The information entered on claims is called

All of the following are principles of the AAMA’s code of ethics EXCEPT

Which of the following is NOT a section of the CPT book?

Which of the following types of incoming mail should the medical assistant attend to first?

Which of the following statements is NOT true about a typical purchasing procedure in a medical office?

Lack of payment is usually not considered serious until after

Which of the following methods is used to correct a written error in patient documentation?

Which type of check is frequently used for payroll because it itemizes the purposes of the check and deductions?

It will be most difficult to collect past due accounts from

Which of the following systems bills all accounts at the same time each month?

The medical assistant should ensure the healthcare provider has room for which of the following each day?

In which of the following locations should file drawers be labeled?

The ICD-10-PCS procedure codes are to be used only in what setting?

Which of the following documents is the record of a professional meeting?

Which of the following should NOT be included in a job description?

A physical inventory of office equipment should be taken

Examining a document for damage before filing it is an example of which of the following filing steps?